Published by: sadikshya
Published date: 31 May 2021
Decision making is the process of selecting the best course of action out of many available alternatives. In, other words It is the process of solving organizational problems by choosing a specific course of action.
According to George R. Terry, “Decision making is the selection based on some criteria from two or more possible alternatives”.
According to Robert Kreitner, “Decision making is the process of identifying and choosing an alternative course of action in a manner appropriate to the demands of the situation”.
According to Joseph L. Massie, “A decision is a course of action consciously choose from the relevant alternative for the purpose of achieving desired goals”.
It is the process of selecting a course of action from among many alternatives to solve problems. Managers have to consider the various factor before selecting a course of action. These factors involve the nature of an organization, the existing working environment, objectives of the organization, time factor, and so on.
It is a mental or human process and is needed in all types of organizations. A manager has to make mental exercise to study the impact of courses of action before making a decision. He has to invest his personal skill, experience, knowledge, and capacity to study the course of action from various angles.
It is a dynamic process. It is essential to consider the time factor existing environment, whenever any course of action is taken for implementation. The manager has to take decisions ay the right time for its effectiveness.
It focuses on organizational objectives. In the course of functioning many problems arises in the organization. The management has to solve all the problems in the proper time and also in a systematic manner by considering organizational goals.
It is a continuous process until the existence of the organization. In the course of regular performance, many problems may arise in different times and situations. The manager has to solve the problem in a proper time.
The manager has the freedom to take any kind of decision. As chief of the organization, a manager may take any course of action to solve a problem by using his own logic, idea, knowledge, and experience. The decision-maker has the freedom to take any course of action but he has to consider organizational objectives.
A course of action any either has a positive or negative impact on organizational performance. The manager has to consider as far as possible, the positive impact of action before coming to a decision. For this, he has to make a detailed study of positive as well as the negative impact of the course of action.